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FAQ

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and New Zealand. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

It depends on the item.

Single and Triple Packs usually ship via USPS First Class Mail which normally takes 2-5 days.

20 Packs usually Ship via Priority Mail, USPS Ground Advantage and UPS which usually takes about 1-4 days.

International Shipments usually take about 10 to 14 days, but can (in rare cases) take as long as 4 weeks.

Returns and Refunds

How do I return a product?

Simply send us an email (or fill out the form below) letting us know you would like to return an item. We will then email you a pre-paid return label - domestic orders only.

Items must be returned including all original components.

How long will it take to receive my refund?

Once we receive an item back we will issue the refund within 24 to 48 hrs. It may take a couple of extra days for the refund to show up in your account - that is out of our control and depends entirely on your credit card provider.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.